j 7 Max mobile data problem

[siam15]

Mobile Data is turned on but symbol are not show and mobile data connection not activated.

[Harish333]

thats service provider's problem

[Harish333]

ur phone can do nothing

[siam15]

what can i do now?

[Hemilr]

put sim in slot 1

[admin_]

We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Kindly contact the network service provider.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[siam15]

tnx for suggest