Original topic:

issue on ui 1

(Topic created on: 08-31-2020 11:25 PM)
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adjo
Beginner Level 2
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Galaxy J
I was used Samsung J810G. The ui 1 every futures are good and i love that but the bluetooth device are not working properly,  i tried more then 5 bluetooth headphones but the result is same. 
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3 Comments
veer
Expert Level 5
Galaxy J
Ehsank
Expert Level 5
Galaxy J
what is the exact issue you are facing?
Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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