how to solve this issue!!! plzs help me !!

[rishi12]

Mine j7 prime fingerprint isn't working since yesterday . I have tried resetting the phone, restart!

 Mine J7 prime having this issue...anyone knows how to solve it.

<script>LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-Vybmo0aDE6dKeujKpWT4OWtixsr-4gN1w320h240r690', 'Vybmo0aDE6dKeujKpWT4OWtixsr-4gN1', {"pcode":"M3c20yOlc357mzwD2E8GjCDyQNI7","playerBrandingId":"ODI0MmQ3NjNhYWVjODliZTgzY2ZkMDdi","width":"320px","height":"240px"});</script>

[Litti]

Then contact service center

[AmitkumarIT]

flash the device or visit to Cc centre