boygirl
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‎10-08-2019 11:09 AM in
Galaxy J
My J7 galaxy doesn't connect to wifi. It automatically comes back into off mode. When I asked local Samsung service centre in Sri Lanka, they are telling me to replace the motherboard. In just one year my phone went scrap. Any body knowing how to fix it.
7 Comments
AlexFonseka93
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‎10-09-2019 08:26 AM in
Galaxy J
is it samsung customer care ?
boygirl
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‎10-09-2019 08:30 AM in
Galaxy J
yes.
Thusharara
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‎10-09-2019 07:14 PM in
Galaxy J
please take to a service center. they will replace it free of charge if within the warranty
boygirl
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‎10-09-2019 07:20 PM in
Galaxy J
1year, month warranty expired. typical service centres wanrs to make profits out of customers
AlexFonseka93
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‎10-10-2019 03:52 AM in
Galaxy J
I think cost too high to replace a motherboard so better than replacing a new phone.
boygirl
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‎10-10-2019 08:08 AM in
Galaxy J
yes. better to buy cheap Chinese brands or apple phone. Nokia, Samsung after sale service in Sri Lanka is poor. The service centres look for profits rather than service. this is typical Sri Lankan attitude 🙃
samu99
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‎10-24-2019 09:51 AM in
Galaxy J
try software resetting