hello

[boygirl]

My J7 galaxy doesn't connect to wifi.  It automatically comes back into off mode. When I asked local Samsung service centre in Sri Lanka,  they are telling me to replace the motherboard.  In just one year my phone went scrap. Any body knowing how to fix it. 

[AlexFonseka93]

is it samsung customer care ?

[boygirl]

yes.

[Thusharara]

please take to a service center. they will replace it free of charge if within the warranty

[boygirl]

1year, month warranty expired. typical service centres wanrs to make profits out of customers

[AlexFonseka93]

I think cost too high to replace a motherboard so better than replacing a new phone.

[boygirl]

yes. better to buy cheap Chinese brands or apple phone. Nokia, Samsung after sale service in Sri Lanka is poor. The service centres look for profits rather than service. this is typical Sri Lankan attitude 🙃

[samu99]

try software resetting