fingerprint sensor

[deepakD]

i have samsung j7 prime Mobile.in j7 prime fingerprint sensor doesn't work . i have already registered my finger but system show me no match message.. please help me ..

[Amol12]

have u activated invisible pattern. if yes then turn it off

[deepakD]

no...nothing

[mrraval]

my fingerprint work not any time

[deeptesh]

This is because of the moisture created on the home button or your finger. I have seen this problem in most of the phones which has a fingerprint sensor at the home button. Iphone 6s, Oppo F1. they also have this problem sometimes

[deepakD]

no they not ask for fingerprint

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[pawanpatwa]

j7 max

[pawanpatwa]

upset kero

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that please remove the fingerprint and re register the same again. Be sure to hit ♡ when you find an answer that works for you.