vikaspandeyhere
Active Level 1
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Galaxy J
fingerprint doesn't work while calling. screenshot added. fix it in next update.24d62dd0-92df-45fe-8dc2-ee5c219f4a3a.jpg
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ImranKhan7
Active Level 8
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Galaxy J
Restart Your Phone
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vikaspandeyhere
Active Level 1
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Galaxy J
i have restarted and restored both many times. but same problem .?
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admin_
Expert Level 5
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Galaxy J
Thank you for reaching out to the Samsung community! As per the screenshot shared it seems like you are facing the fingerprint issue while using third party app during call. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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maidulrashidraj12345
Beginner Level 2
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Galaxy J
yes my fingerprint scanner is also not working
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