Beginner Level 2
Galaxy J
Dear sir,
I was go many time samsung care for battery issue.
My mobile num. 7737300443
Today ( 23 july 2018) im visit samsung care (pareek electric)alwar, (Rajasthan)
For my mobile samsung galaxy j7 nxt battery change because my batter fast drain (quickly drain)
Samsung care was not change my battery or create more excuses etc..
Care staff not solve my battery problem.
And not give me satisfaction answer.
chang my battery without any excuse
I complant you that please you are change my battery now otherwise i will go to consumer cort...
Thank you
Active Level 5
Galaxy J
instead of this try to factory reset the device myfriend
Expert Level 5
Galaxy J
We do apologize for the inconvenience caused. We would like to inform you that if the battery is not available you can contact the other Samsung service center. Please find service centre details in the link provided -
We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- You can also connect us via Samsung Members web community by following mentioned url-