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12-03-2019 04:26 PM in
Galaxy J- Mark as New
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12-03-2019 04:32 PM in
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12-03-2019 04:35 PM in
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12-03-2019 04:48 PM (Last edited 12-03-2019 04:49 PM ) in
Galaxy Jits just showing you that couldn't open camera am i right or not?
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12-03-2019 05:27 PM in
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12-12-2019 11:46 AM in
Galaxy JHi there,
Please perform the following steps to resolve the issue:
1- Kindly delete all registered face lock and re-register the face lock.
2- Ensure that you are in a well-lit area and that the camera lens is clean while registering.
3- Ensure your image is not blurry for better match results.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members