Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Kindly check whether any other application already downloading or not (on one application can be download at a time other will be pending) 2) Navigate into setting>>application>>three dot>>show system application>>google play store>>storage>>clear data 3) Navigate into setting>>application>>three dot>>show system application>>google play store>>Permissions>>make it on 4) Then setting>>application>>three dot>>show system application>>Download manager>>storage>>clear data 5) Also check Download manger is Enable or Disable (If Enable is Shown on Display then we need to click on Enable to enable download manager 6) Re-configure Gmail account and then check the issue 7) Update the device if any available and if the issue persists, take full data back up and reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
