Original topic:

dear sir , I have j5prime handset in my hand.

(Topic created on: 09-27-2018 10:20 AM)
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realvillian
Active Level 1
Options
Galaxy J
As shown in 'samsung members ' i should have recieved notification for oreo update
but avtually i didn't get the notification. What is the reason for that?
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform you that Oreo Update is officially launched for Galaxy J5 Prime. The update is available through FOTA i.e. Menu > Settings > Software Update > Auto Update > Enable it. Also, you can check for the Oreo update notification by using Smart Switch PC suite as well. You need to download the PC Suite from below link: http://www.samsung.com/in/support/smartswitch/ Note: Don’t disconnect your mobile phone from PC at the time of software installation. We would love to hear your feedbacks and suggestions related to Oreo Update to further improve our services.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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