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Original topic:

cons of Android 10 update in Galaxy J6[infinity]

(Topic created on: 07-17-2020 02:16 PM)
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Mjay2000
Active Level 3
Options
Galaxy J
After J6 has got Android 10 (Android Q) update users are facing many problems like Slow charging, Faster battery drain, etc.

I have been facing a faster battery drain...but major problem is- the phone has started hanging. 

I just hope these problems are fixed in a update which I'm expecting sooner as a update of One UI 2.1 with July security patch.

Your views are welcomed.
Also, throw a comment describing the problem you're facing after update
28 Comments
chitti1998
Expert Level 1
Galaxy J
most of the different mobile series users are facing above issues u mentioned not J6. let's hope for the better results through update.🤞
Ab1196
Active Level 10
Galaxy J
I'm facing no such issues the phone is working so fluent like it did with stock OS & the battery will drain fast as battery is not compatible with android 10.
Still try out this measures might help-
1) Factory Reset your device after backup with Samsung Smart switch except settings.
2)Disable all useless apps then force stop the apps which aren't of daily use.

I'm not a gamer so how the device performs with heavy games idk.
crngv
Active Level 5
Galaxy J
It will turn normal soon. No need to worry!
Solution
Samsung_Support3
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Mjay2000
Active Level 3
Galaxy J
works but not upto mark
0 Likes
saleem17
Active Level 4
Galaxy J
Yes sam problem
Galaxy J
Samsung galaxy j6 infinity Ka update Android 10 Ka update nhai Aaya Bhai log
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Mjay2000
Active Level 3
Galaxy J
abhi bhi kaha hain bhai tu
go to setting>scroll to end>click on software update> click on download and install
0 Likes
Galaxy J
kab Aaya ga Bhai fir
0 Likes