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07-13-2020 02:10 PM in
Galaxy JSolved! Go to Solution.
1 Solution
Accepted Solutions
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07-15-2020 07:19 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-13-2020 02:15 PM in
Galaxy J- Mark as New
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07-13-2020 06:04 PM in
Galaxy JStill try out this measures might help-
1) Factory Reset your device after backup with Samsung Smart switch except settings.
2)Disable all useless apps then force stop the apps which aren't of daily use.
I'm not a gamer so how the device performs with heavy games idk.
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07-13-2020 09:55 PM (Last edited 07-13-2020 09:56 PM ) in
Galaxy J- Mark as New
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07-15-2020 07:19 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-17-2020 02:16 PM in
Galaxy J- Mark as New
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07-17-2020 12:10 PM in
Galaxy J- Mark as New
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09-03-2020 06:36 AM in
Galaxy J- Mark as New
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09-03-2020 10:21 AM in
Galaxy Jgo to setting>scroll to end>click on software update> click on download and install
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09-03-2020 10:26 AM in
Galaxy J