its just been 9 months that i have bought this phone but it feels like dis has been with me since age old and is no longer bttery efficient... i nid to charge my phone twice to thrice a day... and even if not used within an hour the battery drains out..without any background app running... and evrytym i use it for youtube,the phoen gets heated up... horrible experience with j7 prime...
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically and post that they would inform you the details regarding the resolution of your device's issue. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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