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My camera it's keeps stopping 
1 ACCEPTED SOLUTION

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Moderator
Moderator

Hi  mbuso

 

Please perform the following troubleshooting to resolve the issue you are facing: 

 

1. Reset Camera settings: Open camera app>> settings>> reset settings. 

 

2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera >> Storage>> Clear Cache.

 

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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Moderator
Moderator

Hi  mbuso

 

Please perform the following troubleshooting to resolve the issue you are facing: 

 

1. Reset Camera settings: Open camera app>> settings>> reset settings. 

 

2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera >> Storage>> Clear Cache.

 

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in original post

Reply
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