camera

[mbuso]

My camera it's keeps stopping 

[Maps_sam07 · Accepted solution]

Hi  mbuso

Please perform the following troubleshooting to resolve the issue you are facing: 

1. Reset Camera settings: Open camera app>> settings>> reset settings. 

2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera >> Storage>> Clear Cache.

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.