camera problem

[DevG2810]

Hi 

I am having problem to take a selfie. Every time I click on camera on selfie, it does not proceed further. Any help ?

Thank you 

[Maps_sam07 · Accepted solution]

Please clear your camera cache and perform a soft reset then try again 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera>> Storage>> Clear Cache.

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[DevG2810]

Thanks I will try