Original topic:

camera problem

(Topic created on: 10-18-2018 11:52 PM)
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nikshoperay
Active Level 2
Options
Galaxy J
my j7 pro takes blurry pictures can anyone help?

66ed07ad-9a7d-43ae-9048-70ea3810f5b1.jpg

Front Camera sample
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9 Comments
Galaxy J
does it fell in water ?
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Anonymous
Not applicable
Galaxy J
Try resetting the camera settings and seeing if your tempered glass or any other substance is obstructing the camera lens
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Galaxy J
reset camera settings
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roshini96
Active Level 8
Galaxy J
https://www.pivot.one/app/invite_login?inviteCode=ibduly
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Cr7Ghost
Active Level 1
Galaxy J
change the temper glass r screen guard
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Cr7Ghost
Active Level 1
Galaxy J
do factory reset once
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ipg
Active Level 7
Galaxy J
factory reset
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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nikshoperay
Active Level 2
Galaxy J
i did reset my phone but doesn't work much
. although after upgrading to oreo its better
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