sumit123co
Active Level 3
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2018 04:11 PM in
Galaxy J
5 Comments
sarvesh2000
Active Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2018 04:24 PM in
Galaxy J
restart your phone
sumit123co
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2018 04:58 PM in
Galaxy J
Not solve
admin_
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2018 06:09 PM in
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences.
2) Run your device in Safe Mode (restart the device and press & hold the volume down key when Samsung Logo appears) to check the issue.
3) Keep updating your device whenever available.
4) Take full data back up & Reset the device.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences.
2) Run your device in Safe Mode (restart the device and press & hold the volume down key when Samsung Logo appears) to check the issue.
3) Keep updating your device whenever available.
4) Take full data back up & Reset the device.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you.
RakeshKuParida
Expert Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2018 07:56 PM in
Galaxy J
go to service centre
sumit123co
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-24-2018 09:06 AM in
Galaxy J
Thanks