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09-19-2021 11:22 PM in
Galaxy J- Mark as New
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09-19-2021 11:28 PM in
Galaxy J- Mark as New
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09-19-2021 11:30 PM (Last edited 09-19-2021 11:35 PM ) in
Galaxy JSTEP 2 : In this page you can see a Diaganose press on START . STEP 3: In tis you can find a BLUETOOTH symbol prees it, the system will automatically troubleshoot the problem.
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09-20-2021 12:01 AM in
Galaxy JAlso clear Bluetooth cache/data
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09-25-2021 09:57 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query.Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support