bluetooth doesn't working.!

[shinchanZ]

Bluetooth even not open aslo 

Kindly solve the problem asap

[Ehsank]

try these steps one by one

1. Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

 2. Please follow these instructions here > Settings > Apps > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.


3. Reset network settings >Settings>General Management>Reset >Reset network settings)

[shinchanZ]

already done above mention steps!

[Ehsank]

which bluetooth device you used?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. To resolve Bluetooth issue kindly follow the given below step:-

- Check Reset app preferences:- Settings > Apps > More option or Tap three dots > Reset App Preferences.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support