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Beginner Level 2
Guys can anyone help me, I dropped my samsung J6plus and immediately thr screen went to black. I hear ring tones and volume settings and notifications but my screen is just black.  Any suggestions??
4 Comments
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Active Level 6
Suggestion? Visit their service center and have it check.
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Active Level 6
ys, visit the service center. the display might be broken
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Community Manager

Hey, 

We advise you to visit the nearest service center with the phone to be checked please.

www.samsung.com/sa/support/servicelocation/.

Thank you :smiling-face: 

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Beginner Level 2
thanks. but will it be fixed for free under warranty? or have I broken my warranty terms and conditions?
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