DrVD
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02-01-2020 06:26 PM in
Galaxy J
Guys can anyone help me, I dropped my samsung J6plus and immediately thr screen went to black. I hear ring tones and volume settings and notifications but my screen is just black. Any suggestions??
4 Comments
gsilverveilb
Active Level 6
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02-02-2020 08:41 AM in
Galaxy J
Suggestion? Visit their service center and have it check.
IhshahnIhilamud din
Active Level 6
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02-03-2020 08:59 AM in
Galaxy J
ys, visit the service center. the display might be broken
Samsung_special ist
Community Manager
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02-03-2020 06:09 PM in
Galaxy JHey,
We advise you to visit the nearest service center with the phone to be checked please.
www.samsung.com/sa/support/servicelocation/.
Thank you :smiling-face:
DrVD
Beginner Level 2
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02-03-2020 08:28 PM in
Galaxy J
thanks. but will it be fixed for free under warranty? or have I broken my warranty terms and conditions?