black screen

[DrVD]

Guys can anyone help me, I dropped my samsung J6plus and immediately thr screen went to black. I hear ring tones and volume settings and notifications but my screen is just black.  Any suggestions??

[gsilverveilb]

Suggestion? Visit their service center and have it check.

[IhshahnIhilamuddin]

ys, visit the service center. the display might be broken

[Samsung_specialist]

Hey, 

We advise you to visit the nearest service center with the phone to be checked please.

www.samsung.com/sa/support/servicelocation/.

Thank you :smiling-face: 

[DrVD]

thanks. but will it be fixed for free under warranty? or have I broken my warranty terms and conditions?