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Active Level 3
my samsung j7 prime . battery draining too fast even i didn't used it too much . and not much apps install in it ..
and aslo it get hot when i used any app or play any light game ..while charging it get hot ...😣😣😣 plzz do somthing d889c75e-a833-4502-a4cb-0d6f05b98770.jpg
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Beginner Level 2
this is ri8 answer
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Expert Level 5
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

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