battery problem J7 6

[AYANROY]

after 3.05 hours changes 84% and 16%charg time 39min.i am connected charger 5.00A.M and present time 8.13A.M. why charging time is longer. solutions this problem Samsung plz.....

[sumit123co]

also me

[baladanush]

I have also this problem

[AYANROY]

as you see now

[AYANROY]

very bad condition charging.not to do 100%

[shubhamjangra]

same here

[admin_]

Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1116006. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you.

[Ravighritlahre]

this type of problem is due to bad condition of charger
try new charger