harir
Beginner Level 2
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Galaxy J
facing battery drainage issue and slow charging too..
 i have purchased this device in may 2018 but battery life is not good from a very long time i am facing many issues with battery 
i never expected this from samsung ..
4 Comments
veer
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Galaxy J
Yes send feedback to samsung via member app hope samsung fix this issue next update
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Ehsank
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Galaxy J
try these settings to save more battery life
1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Google >click on 3dot>usage and diagnostics >off this option

4. developer option >background limit>no background processes.

5. Long press on each app specially 3rd party and rarely used app>app info>

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

6. Device care>battery >select "optimised and adaptive power saving.

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option

then go to settings >apps>search Google >notifications >and disable all unnecessary notification as Google has huge notifications settings which consuming lots of battery you can see in the image
Anonymous
Not applicable
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Galaxy J
once format your mobile
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Samsung_Support5
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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