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Beginner Level 3
Battery of my Samsung Galaxy j6 become worst after one and half year. Sometimes when my battery is 10 to 15 % remaning it suddenly get switch off. I think this is very worst thing in Samsung phone. Please solve this issue immediately otherwise I will never use Samsung brand mobile phone.
4 Comments
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Active Level 10
one and half year used so battery life is almost gone due to your careless charging like using cables which not meet the standard connectors , uncertified chargers used etc .. replace it
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I am using Samsung standard charger. since last 1 and half year. I have also redmi mobile phone which is older then galaxy j6 about 3 year old. but in that phone there is no issue like this.
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Anonymous
Not applicable
Galaxy J6 battery life still does pretty well. And after decreasing to 15% charge on some phones the battery do discharges at a petty fast rate. But then also, I would tell you to check the health of your battery through interactive check option of Samsung Members app and if it says everything is good, then please try charging your phone from 0%-100% using your Samsung phone original charger. I hope it helps!
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Active Level 8

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members

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