Original topic:

battery issue

(Topic created on: 01-19-2019 08:55 PM)
76 Views
Jaya1234
Active Level 1
Options
Galaxy J
After updating the new software in j7 max battery is draining a lot please solve it
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3 Comments
divyansh54
Active Level 7
Galaxy J
plz check app not running in back ground
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kumar98498
Active Level 10
Galaxy J
try factory reset..
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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