battery draining

[shoaib10]

hi recently i bought samsung j7 pro its battery was long👌 lasting one of the best mobile i ever used❤️ but after 2 months of usage of the phone the bettery is not performing well like before so i need help from other and from samsung to figure how to solve this problem i tried everything i could even i formated my phone still not working please help samsung and also when will this phone get the update oreo android i hope with the help of an update samsung will be able to fix it
i used every methods that i found in the internet plz help samsung😭

[bigal]

if it's still under warranty try changing your battery it could just be faulty???

[shoaib10]

yes i am having warranty for 2 years

[bigal]

they should replace your battery for you worth a try hope this helps you.

[shoaib10]

thanks for the tip

[Noori946]

hi
i have battery problem

[ندامت۱]

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