battery charging issue in j7 max

[PrinZce]

i am facing charging issue in my j7 max ..... when i check the battery its on 92% then i just turn off the screen and again turned on so its on 88% plz help .... any one who knows or face this issue ....plz help... what r u doing samsung we facing many issues when u realese the fota update plz fix this ...

[ManojSharma]

its hardware issue...visit SVC

[ManojSharma]

i also having same issue...after visiting SVC my all issue now resolved

[Thayak]

What did at the SVC do?

[Princee]

please say what does svc do..

[Aif]

today again after 20 days, i noticed that my phone charged upto 88% then after that it went  to 80% then it took half an hour to charge from 80% again to charge 88% then after it goes directly to 94% , but the battery after i used phone was normal.... so i want to know is it normal, on samsung nembers i checked the status of battery , there it showed battery status normal,

so i want to know that my phone is normal....
j7nxt,
is any j7nxt user is facing the same issue, i want to know is it becoz of fota update or something else..

[Aif]

what they said?
plz tell me coz i am having same problem

[Arijitj7max]

i am facing same problem

[admin_]

Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you.

[SUMITJ]

yes i am facing same problem in j7 max