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Beginner Level 2
After updated android 10 my device(j8) charging verry slow. Solve this bug please 🙏
4 Comments
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Active Level 4
Please perform a factory reset after major os update. Then inform again
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Expert Level 5
first check with other cable
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Active Level 4
once fully discharged battery 100 to 0 %.after try charging.
1:add apps to sleeping mode
2:bluetooth,wi fi,hotspot,location,etc..features are off when not in use.
3:unnecessary apps disabled.
4:all apps background activity and background data use options disabled.
5:try to careful battery percentage limit 20 to 100% charged.
6: optimise your device in device care app
I hope this some steps are helpful to you.
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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