Nawas
Beginner Level 2
some advertisement come to my screen automatically when my mobile data on
i don't like this much ad. to my screen
pls help me how to off this advt.
2 Comments
kushmooncat
Expert Level 3
show me screen shot of your all apps
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admin_
Expert Level 5
We really apologize for the inconvenience caused due to advertisement popup. To resolve the issue please follow the below steps:

- Open Google setting>ads>opt of personalization>off.
- Open Google>setting>ads> Google> web page open> Ads setting> off.
- Please run your device in safe mode. If issue gets fixed in safe mode then check uninstalling the third party applications from the device. Restart the device to use in normal mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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