mihirmeshram
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07-26-2018 08:55 AM in
Galaxy J
after last update so many ads in every app and home screen also
3 Comments
SaiTejaYadlapal li26
Beginner Level 3
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07-26-2018 10:50 AM in
Galaxy J
there is virus in ur phone
harishukla
Active Level 5
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07-26-2018 12:24 PM in
Galaxy J
yes
admin_
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07-28-2018 10:08 AM in
Galaxy J
We do apologize for the inconvenience caused as you are getting ads on screen. We would like to inform you kindly follow the steps below to resolve your concern:-
- Google setting>ads>opt of personalization>off.
- Google>setting>ads> Google> web page open> Ads setting> off.
- Please run your device in safe mode. If the Ads disappear in safe mode then uninstall the third party applications.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Google setting>ads>opt of personalization>off.
- Google>setting>ads> Google> web page open> Ads setting> off.
- Please run your device in safe mode. If the Ads disappear in safe mode then uninstall the third party applications.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/