Original topic:

WiFi is not connecting in my new smartphone Galaxy J2 Pro 2018

(Topic created on: 04-10-2018 12:51 PM)
102 Views
Drsk
Active Level 1
Options
Galaxy J
solve my problem
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6 Comments
Drsk
Active Level 1
Galaxy J
what2do
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admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Kindly check with other open WI-FI network.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Galaxy J
not working
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Anonymous
Not applicable
Galaxy J
has your problem become solved after using the mentioned tip ?
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Drsk
Active Level 1
Galaxy J
yes..thanx
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Galaxy J
please fix this problem
0 Likes