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Active Level 10
Dear Samsung Users,

On my device, the Galaxy App Store isn't displaying the image of the app. The sections where the images of the app aren't been displayed are: Home, Promotions and Explore sections.

I would like to know why this is happening? Will it be fixed? I also tried clearing the Data and Cache of the Galaxy App Store but this issue still exists.

Screenshot:
image

7 Comments
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Active Level 8
it would be due to slow internet connection
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Active Level 10
But my internet connection is fast enough.
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Active Level 6
issue might be in internet but still try this:
force stop app and then open again. if it works then pls select option 'accept solution ' in this comment using 3 dots
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Active Level 4
I ALSO FACING THIS I THINK APP BUG
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Bro, clear galaxy store cache/data
settings>applications>select galaxy store>clear cache/data
or
settings>applications>select galaxy store>click at 3 dots>uninstall latest updates
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Active Level 10
Well, I think this issue is because of the latest Galaxy Store App update. Because as per your instructions, as I uninstalled the updates of the app, the Galaxy Store App may have got back to his factory version but everything was working fine but as I again installed the latest update of the Galaxy Store App, the issue again comes back.
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Active Level 6

Try reinstalling the app.

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