Anonymous
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01-19-2020 12:34 PM in
Galaxy J
Dear Samsung Users,
On my device, the Galaxy App Store isn't displaying the image of the app. The sections where the images of the app aren't been displayed are: Home, Promotions and Explore sections.
I would like to know why this is happening? Will it be fixed? I also tried clearing the Data and Cache of the Galaxy App Store but this issue still exists.
Screenshot:
6 Comments
Anonymous
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01-19-2020 12:38 PM in
Galaxy J
But my internet connection is fast enough.
BD4
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01-19-2020 12:46 PM in
Galaxy J
issue might be in internet but still try this:
force stop app and then open again. if it works then pls select option 'accept solution ' in this comment using 3 dots
force stop app and then open again. if it works then pls select option 'accept solution ' in this comment using 3 dots
RαʝҽʂԋKυɱαɾ21
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01-19-2020 02:15 PM in
Galaxy J
I ALSO FACING THIS I THINK APP BUG
Sidhabhi
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01-19-2020 02:19 PM in
Galaxy J
Bro, clear galaxy store cache/data
settings>applications>select galaxy store>clear cache/data
or
settings>applications>select galaxy store>click at 3 dots>uninstall latest updates
settings>applications>select galaxy store>clear cache/data
or
settings>applications>select galaxy store>click at 3 dots>uninstall latest updates
Anonymous
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01-19-2020 08:14 PM in
Galaxy J
Well, I think this issue is because of the latest Galaxy Store App update. Because as per your instructions, as I uninstalled the updates of the app, the Galaxy Store App may have got back to his factory version but everything was working fine but as I again installed the latest update of the Galaxy Store App, the issue again comes back.
TechChic
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01-31-2020 07:11 PM in
Galaxy JTry reinstalling the app.