Original topic:

Why the Apps aren't showing in Galaxy App Store?

(Topic created on: 01-19-2020 12:38 PM)
133 Views
Anonymous
Not applicable
Options
Galaxy J
Dear Samsung Users,

On my device, the Galaxy App Store isn't displaying the image of the app. The sections where the images of the app aren't been displayed are: Home, Promotions and Explore sections.

I would like to know why this is happening? Will it be fixed? I also tried clearing the Data and Cache of the Galaxy App Store but this issue still exists.

Screenshot:
image

6 Comments
Anonymous
Not applicable
Galaxy J
But my internet connection is fast enough.
0 Likes
BD4
Active Level 6
Galaxy J
issue might be in internet but still try this:
force stop app and then open again. if it works then pls select option 'accept solution ' in this comment using 3 dots
0 Likes
Galaxy J
I ALSO FACING THIS I THINK APP BUG
Galaxy J
Bro, clear galaxy store cache/data
settings>applications>select galaxy store>clear cache/data
or
settings>applications>select galaxy store>click at 3 dots>uninstall latest updates
Anonymous
Not applicable
Galaxy J
Well, I think this issue is because of the latest Galaxy Store App update. Because as per your instructions, as I uninstalled the updates of the app, the Galaxy Store App may have got back to his factory version but everything was working fine but as I again installed the latest update of the Galaxy Store App, the issue again comes back.
TechChic
Active Level 6
Galaxy J

Try reinstalling the app.

0 Likes