Original topic:

Why Samsung?

(Topic created on: 05-17-2018 12:15 PM)
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Sayak007
Active Level 4
Options
Galaxy J
I am using Samsung J2 Pro , I don't play too much games , but I am facing lagging and heating issues all time.
Why is this happening? Do something and fix this problem.
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1 Comment
admin_
Expert Level 5
Galaxy J
We do apologize for the inconvenience caused. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803 to resolve the heating issue. For the hanging issue please, provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/