Why Samsung is not providing further updates to Galaxy J7 (2016)?

[Enigma]

Hello!

It is very sad to see that you're not providing any further updates to Galaxy J7 (2016) and it is still stuck in the November 2016 security patch.

Meanwhile, even 2015 edition J series devices and J5 2016 are having January 2017 security patch. And J Prime series and On Nxt running February security patch?

So, may I know why you're ignoring this phone?

[rs]

A5 2016 is stuck on December Patch 😭

[s4ashis]

j5 15 also December patch

[Karan]

are you sure

[Rohitz]

ha yar dekhna..😡 j7 2106 ko koi update nai aya 3 months se..

[Enigma]

wahi to bhai 😓 Mujhe lag raha bhul gaye Samsung wale

[Samsung_India_]

Thank you for sharing your concern. Samsung constantly works towards bringing-out the best updates incorporating the latest technology along with great features. However, updates are released through FOTA in waves only, so we’re unable to determine when your device will receive an update. We will notify you any update in this regard via FOTA. We appreciate your loyalty, thanks for sharing your concerns with the Community!