Original topic:

Videos not playing properly on my Galaxy J7max phone

(Topic created on: 07-03-2021 10:54 AM)
476 Views
AnandaKumarHS
Beginner Level 2
Options
Galaxy J
My Samsung J7 Max video get hanged while playing any video either via YouTube/FaceBook/whatsapp or playing video stored on phone since 2 month , I suspect it's happening due to recent security patch installed or after updating of new android version update.

 i clear all cache memory, even i reset the phone but the problem still occurs . I'm a working professional and i can't watch videos, friends whatsapp statuses and screen is like pause or slow motion video but sound continuously running.

Does anyone have any idea how this can be fixed or samsung service centre may fix the issue?
12 Comments
apv412
Active Level 2
Galaxy J
I also experienced same. But my problem was solved by doing wipe cache partition and clearing the data of setting in app section
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Rd1209
Beginner Level 2
Galaxy J
Currently I am having the same problem
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buntybouns
Beginner Level 2
Galaxy J
Gallery video cant play
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