Original topic:

USB issue after Android 10 update

(Topic created on: 07-28-2020 09:32 PM)
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Ab1196
Active Level 10
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Galaxy J
I'm not able to connect my usb device to my phone J6 after update please help
1 Comment
cs_member9
Active Level 7
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform interactive check.

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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