Ab1196
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07-23-2020 04:44 PM in
Galaxy J
I'm not able to connect my usb device to my phone J6 after update please help
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cs_member9
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07-28-2020 09:32 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform interactive check.
Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support