
Prasenjit
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10-02-2017 07:28 PM in
Galaxy J
The screen keeps flickering for an unknown reason on my Galaxy J7 Max. One might mistake the cause for it to be the auto brightness but for the record it happens without the auto brightness enabled. It typically happens when I'm watching videos on Youtube and also otherwise. Fix this.
5 Comments
KaushikS
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10-02-2017 07:50 PM in
Galaxy J
yup i am also experiencing that

Prasenjit
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10-02-2017 08:03 PM in
Galaxy J
Samsung seems to have been negating and ignoring every small to bigger issues faced by it's customers. It's utter vilification. Ever since the month of August I have been sending numerous feedbacks for the problems and flaws I have faced on my device starting from the over-saturated selfie camera of my J7 Max to the dim performance of the fingerprint sensor. I don't understand the reason for such indifference.
yeshnani
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10-02-2017 09:21 PM in
Galaxy J
evn m experiencing it in my on max
admin_
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10-04-2017 01:35 PM in
Galaxy J
Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the steps below to resolve the issue :-
1 Adjust the brightness of the device then check it (Setting-->Display-->Brightness)
2 "Disable the " Show Screen Updates" option in developer options or completely disable the Developer options."((Setting-->Developer options(If its available & highlighted)-->Show Screen Updates))
3 Check third party application if downloaded recently, Post which issue occurred. Then, check in Safe Mode.
4 If in Safe mode problem is still existing we advise you to create the Data back up & Factory Reset the device.
5 Periodic Software Update through FOTA , SMART SWITCH or Smart Tool is intended to improve the battery life as well.
1 Adjust the brightness of the device then check it (Setting-->Display-->Brightness)
2 "Disable the " Show Screen Updates" option in developer options or completely disable the Developer options."((Setting-->Developer options(If its available & highlighted)-->Show Screen Updates))
3 Check third party application if downloaded recently, Post which issue occurred. Then, check in Safe Mode.
4 If in Safe mode problem is still existing we advise you to create the Data back up & Factory Reset the device.
5 Periodic Software Update through FOTA , SMART SWITCH or Smart Tool is intended to improve the battery life as well.

Prasenjit
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10-05-2017 11:22 PM in
Galaxy J
I did everything you had asked. And the problem still lingers. Can't you Samsung guys come up with a better solution other than mentioning the stereotypes?
