haddu987
Beginner Level 2
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Galaxy J
when I am connecting external usb device to my Samsung j7 prime phone a problem as shown in attachment 52cc9bba-3b6b-4082-8414-a0677a566210.jpg
ffa113c1-4a70-41cb-9e0e-4ce2836b6aed.jpg
<script>LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-pqc2s0aDE65-Fsx07apkA8PEw8FUxznYw320h240r350', 'pqc2s0aDE65-Fsx07apkA8PEw8FUxznY', {"pcode":"M3c20yOlc357mzwD2E8GjCDyQNI7","playerBrandingId":"ODI0MmQ3NjNhYWVjODliZTgzY2ZkMDdi","width":"320px","height":"240px"});</script>(view in My Videos)

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2 Comments
dhanrajp
Active Level 7
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Galaxy J
same here..then it wil restart agin.nd its proper..
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admin_
Expert Level 5
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Galaxy J
Thank you for being with Samsung and sharing your query. We would like to inform you that please follow the steps below to resolve this issue :
Navigate to apps >> Settings >> Apps >> USB backup >> Clear data & Force stop.

Be sure to hit ♡ when you find an answer that works for you.