Original topic:

Samsung j7 prime problem

(Topic created on: 02-08-2020 08:27 AM)
518 Views
Rupam97
Beginner Level 2
Options
Galaxy J
I have screened msg too many times like your google play service keeps stopping. Plz suggest proper solution for this i am too much bored due to this
3 Comments
SliceSupport
Active Level 10
Galaxy J
clear cache and data of play service app
0 Likes
Galaxy J

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Clear the data from Google play store (Setting>> Apps >>Google play service>>clear data). 

>Restart / Reboot the device.
> If the same continues, check the internet connection (2G/3G/4G/Wi-Fi).

>Check by removing the Primary Gmail ID (Google ID) and re-configuring it.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes
Galaxy J

I found solution.
I have the same device and the problem happened to my when I have updated to the last software version Oreo, I have try several method and finally the one solved the problem is an apk to play services and I have downloaded it from the link below
https://www.apklinker.com/apk/google-inc/google-play-services-android-tv/google-play-services-androi...
If it worked, please make Duaa for me :)
Thank you.

0 Likes