Samsung j6 infinity

[008salman]

screen touch properly not working after updates and battery fast drain 

[San289259]

do a clean flash from service centre results better. I had done it and the touch issue is now fixed but idle battery drain isn't

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the touch issue:-

1) Perform Interactive checks through the Samsung Members app (Samsung Member> Get Help> Interactive checks->touch). 

2) Run the device in Safe mode and check the issue

To resolve the battery issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

We can guide you further if the issue persists after performing the specified steps. 

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions)

Regards,

Team Samsung Members

[008salman]

Bro software problems kabhi kabhi lock kholne me problem krta h