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send feedback to samsung
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Expert Level 5
as per my knowledge and understanding she says she went to shop,
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no i will go to the shop for downgrade my device
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Active Level 7
my advice you visit service center. and reinstall Software problem fix. maybe your Software update doesn't install properly and create this issue
otherwise send feedback for Samsung and mentions this issues
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Active Level 7
you can turn on safe mode
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Active Level 8

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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