Original topic:

Samsung galaxy j6 update issue

(Topic created on: 08-06-2020 05:53 PM)
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Anonymous
Not applicable
Options
Galaxy J
My phone again n again getting switch off and freeze .. this happen only after update of android 10 .. what can i do ?
rajkm008
Active Level 10
Galaxy J
visit the Samsung authorised service centre they will fix the problem....
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Anonymous
Not applicable
Galaxy J
may i downgrade my device from android 10 to android 8
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AjaiX2015
Active Level 7
Galaxy J
I think the downgrade is not possible due to recent change in Samsung's security policy.
Not sure though
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rajkm008
Active Level 10
Galaxy J
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rajkm008
Active Level 10
Galaxy J
please Google it how to revert back to old android version on using Odin
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Anonymous
Not applicable
Galaxy J
no i will do it from phone shop not doing own...
Ehsank
Expert Level 5
Galaxy J
go to service centre and get reinstall your software
this will solve ur problems
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veer
Expert Level 5
Galaxy J
she said alredy visited series and reinstall same problem occurred
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Ehsank
Expert Level 5
Galaxy J
or as of now go to safe mode and observe for 2-3 days, if not such problem then problem with ur 3rd party apps or games
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Galaxy J
kindly share a feedback of the same in this app and Samsung will get back to you