Active Level 1
Samsung j5 prime on 7.0 naugat version battery drain i reset also after 4 days same problem i face with battery drain again and again..
say what i have to do
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Active Level 7
use battery power saving modes ,go for setting select device maintance clear caches and unnessary data, save power and scan phone ,uninstall the useless and battery drain app ,use black wallpaper, avoid live wallpaper ,set brightness minimum when low lighting and restart the phone this will help you...
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Expert Level 5
We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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