Samsung bad customer service

[sahil9960]

Samsung is giving very bad service to their customers. I am going to its service centre from 1 month but until now  my problem of charging heating and battery draining problem in j7 nxt not solved. They always say to me now your problem will be solved but again problem starts.

And my rear camera lens has broken so for that they are saying you have to give 1200 rs and in market it cost only rs 150.
 Very bad service Samsung you have disappointed me.1z

See only for this lens they want 1200 rs

[siddhanta]

of course they will take 1200 rs for the lens cause they give u they original lens and don't worry the price is ok
I changed my s8+ display for Rs 12000

[tsnsrinu]

fake sung

[Jackie1982]

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[admin_]

Thanks for being with Samsung and sharing your concern. We apologize for the inconvenience caused. We would request you to kindly provide jobsheet number and the detailed explaination of your concern along with complete address of Samsung service center where you had visited so that our concerned team can look into the matter and guide you accordingly.
Regarding parts price, Samsung use genuine parts for the devices and vary from local market.

Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/